Richard CouchSenior Program ManagerDownload résumé

Senior Program Manager

I lead enterprise systems and data programs in regulated environments.

I lead programs that cannot succeed in one department.

At PG&E, LinkedIn, and public utilities, I have led platform launches, analytics programs, ERP work, and regulated reporting. My job is to make the whole thing hold together.

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  • ~$10MPG&E decisions informed each year
  • 70K+Global users served at LinkedIn
  • 6 weeksTo LinkedIn platform MVP
  • $300K+Planned vendor spend avoided

Where I fit

Complex programs with no single owner.

I do my best work when several teams own different pieces of an important program and nobody has the full picture. I bring those pieces into one plan that leaders and delivery teams can use.

  • Enterprise systems implementation
  • Analytics and reporting programs
  • Work shaped by regulation

Two programs that show the range of my work.

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LinkedIn

Customer education platform

Launched a global platform in six weeks.

Led the six-week launch of LinkedIn's Skilljar Learning Center and the work that followed. The platform served 70,000+ users, and our internal delivery approach avoided $300,000+ in planned vendor spend.

View LinkedIn case study

PG&E

Corporate Security analytics

Led a portfolio of Corporate Security analytics work.

The portfolio helped leaders prioritize approximately $10 million in annual investments. It covered forecasting, regional comparisons, KPI and reporting design, and data-quality planning. The technical team produced 54 forecasting models in one part of the program.

View PG&E case study

Selected experience

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PG&E

Senior Program Manager, New Business Energization & Regulatory Reporting

PG&E

Program Manager, Data & Analytics

LinkedIn

Technical Program Manager, Customer Education Platform

Chelan County PUD

ERP Modernization Program Lead

Earlier enterprise implementation work includes Oracle EBS readiness at DENSO and HR systems delivery at FibroGen.

Hiring a Senior Program Manager for a complex systems or data program?

I am open to U.S. remote and light Bay Area hybrid roles.

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