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Richard Couch

Technical Product Manager & Analytics Leader

Richard Couch

About

I build the "company operating systems" that turn messy operational data into clear executive decisions.

With a background spanning critical infrastructure (PG&E) and big tech (LinkedIn), I specialize in Technical Product Management for internal tools. I don’t just gather requirements; I treat internal teams (Security, HR, Operations) as customers, building scalable platforms that drive down risk and operational costs.

Core Focus

  • Technical Product Management: Translating business needs into technical roadmaps.
  • Decision Intelligence: Moving beyond dashboards to predictive tools that guide capital allocation.
  • Internal Tools: Building the engines that power Security, HR, and Operations at scale.
  • Data Strategy: Governance, KPI definition, and ROI analysis.

Key Projects

PG&E | Product Manager - Data & Analytics

Managed a pod of data scientists and engineers to modernize security risk decision-making.

  • Impact: Directed the roadmap for 54 time-series forecasting models that guided $10M in capital reallocations and cut incident risk by 17%.
  • Tech: Orchestrated data pipelines from Incident Management Systems into Palantir Foundry, reducing manual prep time by 60%.
  • Strategy: Developed the enterprise KPI framework used in the Protection Command Center.

LinkedIn | Product Manager (Learning Platform)

Led the migration and modernization of customer education platforms.

  • Impact: Shipped the MVP for a Skilljar-based learning center in 6 weeks, saving $300k+ in vendor spend.
  • Scale: Supported 70k+ global users with 99.9% uptime.
  • Efficiency: Designed admin tools that cut content management effort by 40%.

Technical Expertise

  • Platforms: Palantir Foundry, Skilljar, Zoho People, Oracle EBS
  • Data & Viz: SQL, Tableau, Power BI, Python (Analytics & Workflow Oversight)
  • Methodologies: Agile/Scrum, User Journey Mapping, ROI Analysis, A/B Testing

Contact

Location: Berkeley, CA (Open to Bay Area / Remote) Email: organizewithrich@gmail.comLinkedIn: linkedin.com/in/richcouch

Building data products that work.